September 11, 2023
A photo of a Hisense TV remote control with the headline "Hisense TV Remote Not Working [Do this FIRST!]: Troubleshooting Guide".

This photo shows a Hisense TV remote control, which is not working. The article provides a troubleshooting guide to help you fix the problem.

Discover effective solutions for Hisense TV remote issues. Learn what to do when your Hisense TV remote is not working. Get back to enjoying your favourite shows in no time!πŸ› οΈπŸ“‘


Imagine settling down on your couch, eager to watch your favourite TV show, but suddenly, your Hisense TV remote decides to stop cooperating. Frustrating, isn’t it? Don’t worry; we’ve got you covered. In this comprehensive troubleshooting guide, we will address the common problems associated with a Hisense TV remote not working and provide you with practical solutions to get it working again. Whether you’re facing unresponsive buttons, connectivity issues, or other remote-related problems, follow our step-by-step instructions to resolve the issue and enjoy uninterrupted TV time.

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Hisense TV Remote Not Working [Do this FIRST!]

Is your Hisense TV remote giving you a hard time? Let’s dive into the troubleshooting process, step by step, to ensure your remote starts working as it should.

  1. Check the Batteries
    The first thing to do when your Hisense TV remote isn’t working is to check the batteries. Weak or depleted batteries are often the culprit behind unresponsive remotes. Open the battery compartment, inspect the batteries, and replace them if necessary. Make sure you insert them correctly, following the polarity markings.
  2. Clean the Remote
    Over time, dust and dirt can accumulate on the remote’s buttons, affecting its functionality. Take a moment to clean the remote’s surface, particularly the buttons, using a soft, lint-free cloth. This simple step can make a significant difference in how responsive your remote is.
  3. Ensure Line of Sight
    Hisense TV remotes typically use infrared (IR) signals to communicate with the TV. Ensure that there are no obstructions between the remote and the TV’s IR receiver. Clear any obstacles that might be blocking the signal path for improved remote performance.
  4. Re-Pair the Remote
    If your remote is still not working after checking the batteries and ensuring a clear line of sight, it might need to be re-paired with your TV. Follow these steps to re-pair the remote:
    1. Turn on your Hisense TV.
    2. Access the TV’s settings menu using the physical buttons on the TV or a working remote.
    3. Navigate to the “Remote” or “Connections” section.
    4. Select “Pair Remote” or a similar option.
    5. Follow the on-screen instructions to pair the remote with your TV.
  5. Factory Reset (Advanced)
    If none of the above steps work, you can try performing a factory reset on your Hisense TV. Please note that this should be your last resort, as it will erase all your settings and preferences. Refer to your TV’s user manual for instructions on how to perform a factory reset.

Frequently Asked Questions (FAQs)

Β Is it possible to use a universal remote with a Hisense TV?

Yes, you can use a universal remote with a Hisense TV. Most universal remotes come with preset codes for various TV brands, including Hisense. Consult the universal remote’s manual for instructions on how to program it for your Hisense TV.

Why is my Hisense TV remote’s LED not lighting up when I press buttons?

If the LED on your Hisense TV remote doesn’t light up when you press buttons, it’s likely due to a battery issue. Check the batteries and replace them if needed. If the problem persists, you may need to contact Hisense customer support for further assistance.

My Hisense TV remote is responsive, but some buttons don’t work. What should I do?

If some buttons on your Hisense TV remote are unresponsive, it could be due to wear and tear. You may need to replace the remote or consider using a universal remote as a workaround.

Can I use a mobile app as a remote for my Hisense TV?

Yes, Hisense offers a mobile app called “Hisense RemoteNOW” that allows you to control your TV using your smartphone. Download the app from your device’s app store and follow the setup instructions.

How do I troubleshoot my Hisense TV’s IR receiver if the remote still doesn’t work?

If your Hisense TV’s IR receiver is suspected to be the issue, consult the TV’s user manual for guidance on troubleshooting the IR receiver. You may need to contact Hisense customer support for further assistance or repairs.

Is there a way to prevent my Hisense TV remote from getting dirty?

To keep your Hisense TV remote clean, consider storing it in a remote holder or a sealed plastic bag when not in use. Regularly wipe the remote with a clean, dry cloth to prevent dust and dirt buildup.


A non-working Hisense TV remote can be a frustrating experience, but with the troubleshooting steps outlined in this guide, you can quickly identify and resolve the issue. Remember to start with the basics, such as checking the batteries and cleaning the remote, and then proceed to more advanced steps if necessary. If all else fails, don’t hesitate to contact Hisense customer support for professional assistance. Enjoy hassle-free TV viewing with your fully functional Hisense TV remote!


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